Terms of service

TERMS OF SERVICE — ZAVRÉE

Last updated: 10/11/2025

Welcome to Zavrée. These Terms of Service govern your use of our website and the purchase of products offered through our online store. By accessing or purchasing from our platform, you fully agree to these terms. Please read them carefully before using our services.

1. General Information

Zavrée is an online store registered in Brazil, specializing in women’s fashion, including clothing and accessories. All products sold are physical items only.

By using this site, you acknowledge and agree to be bound by these Terms of Service.

2. Eligibility

By using our website, you represent that you are of legal age in your country or region and legally permitted to make online purchases and provide personal information.

3. Purchases and Payments

  • All purchases are processed directly through our website using secure payment processing providers.

  • We accept credit card payments.

  • All transactions are encrypted and protected.

4. Pricing and Availability

  • Prices displayed on our website are final and may be changed at any time without prior notice.

  • In rare cases, a product may become unavailable after purchase. If this occurs, you will be notified and may choose a full refund.

5. Shipping and Delivery

Zavrée offers worldwide shipping with an estimated delivery time of:

Standard Delivery Time: up to 10 business days
(Delivery times may vary depending on destination, logistics, and customs processes)

This estimated timeframe is for reference only and is not a guaranteed delivery date.

6. Order Cancellation

Orders may be canceled within 2 days of purchase.
To request a cancellation, contact: zavreesac@gmail.com

After this period, the order may already be processed or shipped, and cancellation may no longer be possible.

7. Returns and Refunds

We accept returns within 30 days after product delivery under the following conditions:

  • The item must be unused

  • Must not show signs of damage

  • Must be returned in its original packaging

  • Seals, tags, and labels must be intact and not removed

Once we receive and inspect the returned item, your refund will be issued to the original payment method.

Items that are used, damaged, or returned without their original packaging and seals will not be eligible for a refund.

Customers are responsible for return shipping costs, except in cases of manufacturing defects.

8. Product Information and Accuracy

We strive to present the colors, details, and characteristics of each product as accurately as possible. However, variations may occur depending on screen settings or lighting conditions.

9. Website Usage

By accessing the Zavrée website, you agree not to:

  • Use the site for unlawful purposes

  • Attempt to breach or compromise platform security

  • Copy, reproduce, or distribute any content without authorization

10. Intellectual Property

All content on the Zavrée website — including text, images, logos, designs, and product descriptions — is the intellectual property of Zavrée and is protected by applicable copyright laws.

11. Limitation of Liability

Zavrée is not responsible for:

  • Shipping delays

  • Customs-related issues

  • Misuse of purchased products

  • Indirect damages caused by third-party service providers

12. Modifications to the Terms

Zavrée reserves the right to update or change these Terms of Service at any time. Changes take effect immediately once published on this page.

We recommend reviewing this page periodically.

13. Contact Information

For support, questions, cancellations, or return requests:

Email: zavreesac@gmail.com
Store: Zavrée (Shopify)