Shipping policy
SHIPPING POLICY – ZAVRÉE
1. Order Processing Time
All orders are processed within 1–3 business days.
You will receive a confirmation email once your order is placed and another email with tracking information once your order has shipped.
Processing times may be slightly longer during holidays or high-volume periods.
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2. Shipping Times
United Kingdom (UK)
Standard Shipping: 5–12 business days
Express Shipping (if available): 3–7 business days
International Shipping
Standard International: 7–20 business days
Shipping times vary depending on destination and customs processing.
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3. Shipping Costs
Shipping fees are calculated at checkout based on:
• Destination
• Shipping method
• Order weight and size
Free shipping promotions may apply when available.
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4. Tracking Information
Once your order is shipped, you will receive an email with your tracking number.
Please allow 1–3 business days for the tracking status to update in the system.
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5. Customs, Duties, and Taxes
International orders may be subject to:
• Customs fees
• Import duties
• Local taxes
These fees are not included in our prices and are the customer’s responsibility.
Zavr é e is not responsible for delays caused by customs.
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6. Incorrect Address
Please double-check your shipping address before finalizing your order.
We are not responsible for packages lost or delayed due to:
• Incorrect or incomplete address
• Address changes after shipping
• Failed delivery attempts
If the order is returned to us, reshipping fees may apply.
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7. Lost or Delayed Packages
Once the package is handed to the carrier, delivery is the carrier’s responsibility.
Zavr é e is not liable for:
• Delays due to weather or customs
• Packages marked as delivered but not received
• Carrier errors
We will assist you in opening an investigation with the courier if needed.
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8. Damaged Packages
If your order arrives damaged:
Send photos of:
• The product
• The packaging
• The shipping label
Within 48 hours to:
📧 zavreesac@gmail.com
We will resolve the issue with a replacement or refund.
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9. Split Shipments
Some items may ship separately to ensure faster delivery.
You will not be charged extra if your order arrives in multiple packages.
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10. Contact Us
For any questions about your shipment:
📧 zavreesac@gmail.com
🌐 www.zavree.com